Thursday, September 25, 2003
KAW on outsourcing
Knowledge @ Wharton has an excellent special section on business process outsourcing. The special is divided into 4 sections -- BPO providers moving up the value chain (ex-IBM research head Alok Aggarwal's new start-up, Evalueserve is an example), the BPO business in Mauritius (which is mostly leveraging its proximity to India), how Hyderabad emerged as a BPO hub (thanks to Naidu, Sudan etc) and whether small businesses in the U.S. can take advantage of BPO opportunities.
On another note, I have been wondering about the backlash against outsourcing specifically and trade in general. During yesterday's Democratic debate, I was a little concerned about the anti-trade rhetoric, despite being fully aware that the candidates were playing to their base. What was even more worrying was the anti-H1B, anti L-1 spiel by Lou Dobbs, someone I presumed was trade-friendly, on his show tonight. Funnily enough, it was a Democratic politician by the name of Adam Smith (isn't that curious) who was defending free trade and all that.
On another note, I have been wondering about the backlash against outsourcing specifically and trade in general. During yesterday's Democratic debate, I was a little concerned about the anti-trade rhetoric, despite being fully aware that the candidates were playing to their base. What was even more worrying was the anti-H1B, anti L-1 spiel by Lou Dobbs, someone I presumed was trade-friendly, on his show tonight. Funnily enough, it was a Democratic politician by the name of Adam Smith (isn't that curious) who was defending free trade and all that.
